About Heart to Heart
Care built by someone who understands.
Not a home health agency. Not a nursing service. A care partner built around one belief: we don't replace independence, we protect it.
Heart to Heart began with a simple observation: the people building their retirement along Costa Rica's Central Pacific coast had worked their entire lives for this chapter, and when they needed a little extra support, the options felt wrong. Home health agencies focused on tasks. Informal caregivers came without real training or accountability. Neither one protected what these families had actually built.
Founder Felicia saw it differently. Years of hands-on experience — sitting with clients through dementia, through mobility loss, through the quiet moments in between — taught her that exceptional care was never about finishing a checklist. It was about trust. Consistency. Someone who actually knows you.
That belief became Heart to Heart. Today, every caregiver is guided by experienced healthcare professionals, including a Registered Respiratory Therapist trained in advanced emergency response. Every plan starts with a conversation, not a form. And every client keeps living the life they came here to build.
The people behind the care
Meet Felicia & Taylor.
Founder
Felicia
Felicia founded Heart to Heart after years of hands-on elder care experience, including supporting clients through dementia and mobility changes. She built the company around one belief: exceptional care starts with truly knowing someone.
"Care isn't a task you complete. It's a relationship you build."
Read Felicia's full story
Registered Respiratory Therapist & Caregiver
Taylor
Taylor has called Costa Rica home for nearly six years, building a life rooted in community, connection, and caring for others. As a Registered Respiratory Therapist with years of experience supporting people and families through some of life's most vulnerable moments, she brings both professional knowledge and a caregiver's heart to Heart to Heart. Taylor is also an active caregiver within the company, providing the same personalized, respectful support she would want for someone in her own family.
As Heart to Heart's Registered Respiratory Therapist, Taylor guides care planning and caregiver training — an added layer of professional observation and communication for every client, never medical treatment or physician care.
- Registered Respiratory Therapist
- Advanced emergency response
- BLS
- ACLS
- PALS
- NRP
What we are, and what we're not
A care partner, not an agency.
We're not a home health agency, and we're not a nursing service. Heart to Heart is a private, non-medical in-home care and lifestyle support company — a care partner for retirees, the families who love them from abroad, and anyone recovering from illness or navigating memory changes. Our caregivers observe, document, and communicate, guided by professional healthcare oversight, so families get a level of attention most private care simply doesn't offer.
We don't replace independence. We protect it.
Everything we do supports one idea: that needing a little help should never mean giving up independence, dignity, purpose, or joy. See how we build a care plan
Let's talk about your family.
Message Felicia directly on WhatsApp — no cost, no commitment, just a conversation.
Message us on WhatsApp